Parent Help

Resources for parents/caregivers

Parents and caregivers looking for advice and support for their children might find the following organisations helpful.

Please help us keep this parent resource list up-to-date; contact Julie Moore with any changes in details or if you are involved with or know of other organisations that provide help, information, advice or support to parents.


Forward Focus

Forward Focus provides work preparation and training courses for young people and a range of topics are covered including obtaining a drivers licence, and developing skills that prepare young people for work.


Big Brothers Big Sisters

Big Brothers Big Sisters is designed to provide young people with trustworthy adults who will listen, take an interest in them and be there in times of need. 

Big Buddy

Big Buddy matches well-screened male mentors with fatherless boys and is currently delivered in the Auckland region.

Buddy Programme

The Buddy Programme is a preventative mentoring programme for children between the ages of 4 and 12 who are in need of additional adult support.


Outward Bound

Outward Bound uses an incredible learning environment to aid social and emotional learning, the foundations of personal development.  Sponsorship and scholarships for a range of courses are available.
Among the courses available are:

Sir Edmund Hillary OPC

As New Zealand’s leading provider of outdoor education to secondary schools, the OPC vision is to provide education using outdoor pursuits to New Zealanders.  OPC offers a variety of courses for youth ranging from their most popular course, the Youth Adventure Challenge to their Summit Leadership and youth skills courses.

Spirit of Adventure Trust

The Spirit programme facilitates opportunities for young people to discover things about themselves and those around them.  The Emphasis of the Youth Development Programme is on team work, leadership, independence, problem solving, motivation, public speaking, self confidence, community spirit, self esteem and over coming challenges. 

Raise up n Represent

Raise up is a youth programme for 13 to 18 year olds that has been designed to give youth a safe and healthy environment in which to relax, socialise and achieve their goals. The aim is to support youth in being physically fit, to encourage personal ownership and leadership, and to foster a sense of pride and respect for themselves, and the communities in which they live.


Tracks specialises in organising events that are a 'Rite of Passage' for boys becoming young men, and 'Tides specialises in 'Rites of Passage' for girls becoming young women. Events aim to encourage all young people, instill positive values, increase self esteem and help develop visions for the future. Ongoing access is provided to a supportive community of peers, role models and mentors.


211 Community Helpline

Family services link, a really useful government service to access community help
0800 211 211 - The 211 Community Helpline is a free, confidential service that connects people to a wide range of community services and information.


Drug and Alcohol - Alateen

Provides meetings on a daily basis for those whose lives have been affected by someone else's drinking. Provides a group for teens called Alateen, principally for young people aged 13-17 years
Phone: 09 309 4792

Salvation Army

Provide a range of services to treat addictions.
Phone: 04 384 5649


Autism New Zealand including Aspergers and related disorders

Autism New Zealand Inc. provides support, training, advocacy, resources and information on autism spectrum disorders including Asperger syndrome. Our members include those who have these conditions, their family/whanau, caregivers and professionals working with them.


Parent to Parent

Parent to Parent is a support and information network for parents of children with special needs.  Parent to Parent provides information and emotional support to families who have a child with a disability, special need or health impairment.  There are more than 3600 different conditions covered by the service, ranging from the very common through to the rarest condition.



Headspace is a community resource aimed at providing good information about mental health and illness for young people, their family/whanau and their schools.


Netsafe: The internet safety group

NetSafe, the programme of New Zealand's Internet Safety Group (ISG), is cybersafety education for all New Zealanders - children, parents, schools, community organisations and businesses.  The ISG has been designated the Ministry of Education's 'agent of choice' for cybersafety education in New Zealand.


Performance net

Based in Auckland, this is a private company that offers regular weekly classes in drama and dance for young people through to adults which lead to professional productions, and offer school holiday programmes.


Extra Prepare

A resource that bring a whole range of information to counsel you on parenting advice, to provide the best for your babe and let it enjoy it's babyhood.  

Family Services

Family Services is part of the Ministry of Social Development and provides a range of services and programmes to support families to be strong, well informed and connected with each other.

Family Works

Family Works is a national organisation providing social work, counselling and support for children, adolescents and their families as well as development programmes to help young people make good choices.

Kiwi Families

Kiwi Families provides one of New Zealand's largest and most comprehensive free information websites for NZ parents.  Kiwi Families' mission is to save other parents time, effort and frustration in searching for good quality parent-related information, including an extensive Support Groups Section.

Parent and Family Resource Centre

The Parent and Family Resource Centre (PFRC) offers support, information and advocacy for parents and families/whanau with disabled and special needs children or young people.


Youthline provides support for parents that includes:  a dedicated email service that connects parents with trained youth counsellors, experienced in parenting and working with young people; online information sheets for parents on topics such as alcohol, sex, risk taking behaviours, family dynamics and a sheet titled 'youth advice to parents' and parenting courses.


Toughlove is a non-profit, self-help organisation that provides ongoing education and active support to families, empowering parents and young people to accept responsibility for their actions and stop destructive behaviours.


RMS Refugee Resettlement

New Zealand’s leading refugee resettlement agency, RMS Refugee Resettlement support and work alongside refugees who are restarting their lives in New Zealand. 


Seasons Programme

Seasons™ programmes provide peer support for children and young people experiencing change, grief and loss.  Age appropriate groups are available for children and young people between 5 and 18 years. In some centres groups are also available for adults.  Seasons™ respects all cultural and spiritual beliefs.


Skylight, currently operating in Auckland schools, provides a national support service for New Zealand children and young people who are experiencing change, loss and grief - whatever its cause. 



Kidsline is a long running service of Lifeline Aotearoa, a registered not-for-profit counselling organisation. Kidsline is best described as a free, confidential, brief-intervention, near-peer telephone counselling service for children up to 14 years of age. It has over 70 telephone counsellors (Buddies) managed by a supervision and training team and overseen by the Kidsline Manager. Kidsline is uniquely about kids being there for other kids – they are the only national child helpline in the world where every counsellor is a secondary school student. Kidsline receives no government funding.

Children can call Kidsline free from anywhere in New Zealand or from any mobile phone to 0800 KIDSLINE (0800 543 754). Visit Kidsline online at


A valuable source of information for youth issues, Youthline also offer a counselling service both in person and by telephone (individual and family therapy) and self-development programmes. Youth help line: 0800 37 66 33 


Your child’s school may run or be interested in starting up one of these programmes.

Skills for Living - School programmes

Resources span the ages 5 through to 19 and aim to help children and young people develop positive behaviours such as self-discipline, good judgment, responsibility and the ability to communicate effectively and to resolve conflicts peacefully.

Supported By

A big thank you to our key national supporters

Supporting Partners

• ASB Community Trust
• Auckland Council
• Chisholm Whitney Family Charitable Trust
• David Levene Foundation
• Fairfax Media
• Fidelity Life
• Friedlander Foundation
• Fuji Xerox New Zealand Limited   
• Goode PR
• Hall’s
• HP
• Infinity Foundation
• Jennifer Smith Family Trust
• Landcorp
• New Zealand Lottery Grants Board 
• Maurice Paykel
Charitable Trust
• Microsoft
• Michael and Linda Gill Charitable Trust
• National Mini Storage
• New Zealand Grocery Charity Trust
• Pub Charity
• Sanitarium
• Sky City Auckland
Community Trust
• Smiggle
• Trinity Foundation

Friends of FYD

• Air New Zealand
• Bathurst Resources Ltd
• BP
• DO Design
• Four Winds Foundation
• Media Monitors
• NZ Steel
• Public Trust
• Random House
• Rotary
• Sargood Bequest Trust
• Sir Logan Campbell Trust
• Sky TV
• Soar Printing
• Solid Energy
• Speedy Signs Albany
• Tai Shan Trust
• The Park Travellers Lodge
• TV3

Government Partners